There are several ways you can get fast and easy support if you have questions regarding the assembly, the installation or connection to any software.

Also any information to improve our products, our documentation or our Services are highly appreciated.

  • Your Emails will be answered fast. Please send any request to
  • Use our support-forum at to put questions or to exchange your experience  with other users.
  • Adress your questions with our contact-form (be sure you have acceptance of cookies configured in your browser).
  • Phone us +49/8204/96059-12 (mainly available in the afternoon 05:00 - 07:00 PM UTC or on the weekends)
  • Contact us by Skype. Please ask for our Skype-ID.
  • The latest Software and Firmware is always available in the Download-area of our homepage.

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